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Practice Enhancement Consulting

Many offices that we encounter already have physical therapy services in place. The fact that they already offer these services doesn't preclude them from wanting or NEEDING our help. It is no secret that insurance companies are continually looking for ways to limit our services or narrow the scope of the services we can provide.

The insurance companies use strategies like bundling, cascading payments, post-payment audits and demands for refunds. All these strategies are simply tactics they employ to make the collection of the money that they owe us, for the services we have provided for their insured, difficult to obtain.

Our Company Specializes In Getting You Paid!

There are laws, rules and regulations to protect the insurance companies, but there are other laws and regulations that protect the providers. Some of these laws are "Equitable Estoppel and Unjust Enrichment." One of the main functions of consulting division is to train you and your staff how to fight back against the insurance companies for that which your office deserves to be paid!

Insurance companies have three rights in the absence of misleading information or fraudulent claims: (1) to receive a claim, consider it and pay it; (2) to receive a claim, consider it and deny it; or (3) to receive a claim, request further information and then deny it or PAY IT!

At Serenity Health Systems, we provide consulting services once you fill out a practice assessment and we determine that we can help you increase your bottom line! In many cases we guarantee a thirty percent increase in collections three months after our visit to your office. That's right, "after we visit your office." It is our belief that too many consulting companies try to provide their services over phone lines and we believe that consulting needs to take place "on-site" in order to get a good product.

Some, but not all of the services we provide are:

  • Audits of services ordered
  • Audits of ICD-9 utilization
  • Audits of CPT code utilization in relation to the ICD-9 choices being made
  • Effective training in insurance verification
  • Effective training in insurance collection
  • Effective negotiation techniques in handling of Deductibles, co-pays and co-insurance
  • Installation of effective forms that minimize double work and make sense to the insurance companies (expediting claims consideration)
In all, the services we provide in our consulting division help an office run more efficiently and get that office considerably more profitable. There is an old saying: "it is hard to see the picture when you're in the frame." The simple truth is that when one of our consultants visits your office, they see things that you and your staff just don't see.

Please call our office and we can walk you through filling out one our complimentary "Practice Assessments." We will schedule a 15-minute phone conference with you and tell you what we see as potential "red flags" for insurance companies and ways to improve things you are already doing…and suggest some that you are not!

The bottom line is that we have doubled and tripled incomes in physician's offices that have picked up the phone and called us. So why don't you become one of the many that have!

Click here to contact us about a free consultation regarding your practice revenues.
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